FAQ — Rise One

Orders are processed within 1–2 business days. Delivery within EU usually takes 3–7 days depending on your country.

After your order is shipped, you’ll receive an email with a tracking link. You can follow every step of the delivery there.

Yes. Returns are accepted within 14 days of receiving your order. Items must be unworn, unwashed, and in original packaging.

Visa, MasterCard, Apple Pay, Google Pay, iDEAL, and PayPal (soon).

All orders are shipped from our European fulfillment center for faster delivery and smooth customs processing.

Yes, we ship worldwide. Shipping times and rates vary depending on your location.

Shipping is calculated at checkout based on your region. Orders over €100 qualify for free EU shipping.

Contact us immediately at info@riseone.store. If your order hasn’t shipped yet, we’ll update your details.

Not yet — but premium packaging is in development. Every order still arrives in Rise One branded materials.

Our clothes fit true to size with a relaxed silhouette. A detailed size chart will be added soon — until then, we recommend your usual fit.

Yes — most drops are limited. Once sold out, they may never restock. Follow us to not miss new releases.

Rise One is a movement born from grit and intention — made for those who rise above comfort, fear, and doubt.

Check your spam folder or promotions tab. If it’s still missing, contact us — we’ll verify your order manually.

Yes. You’ll automatically receive a digital invoice with every order confirmation.

You can reach us anytime via info@riseone.store. Our team usually replies within 24 hours.